Service Line Inventory Map Information:
The Service Line Inventory Map identifies water utility connections in the City of Maitland. A service line is an underground pipe that connects the water main to a property's plumbing system.
Provide your property address in the provided field in the upper left side of the map. On the map, click the colored circle at your property for information about the water service line. A legend in the upper right part of the map defines the colored circles.
Having difficulty viewing the map? Got a question? Contact the Maitland Public Works Department at (407) 539-6252.
Service Lines and Colored Circles
The Service Line Inventory Map identifies various pipeline materials by colored circles (see below). The color gray is unknown - likely because the property's water pipeline has not been surveyed yet.
Each colored circle is divided, showing identified pipeline material of the city utility maintained public pipeline on the left and the water customer-maintained private pipeline on the right.
Lead - A dull, silver-gray color that is easily scratched with a coin. A strong magnet will not cling to lead pipes. Lead pipes are a major source of water contamination and should be replaced.
Galvanized - A dull, silver gray color. Magnets will typically cling to galvanized pipes. Lead particles can attach to the surface of galvanized pipes. Over time these particles can enter your drinking water, causing elevated lead levels.

Non-lead Pipelines:
Copper - The color of a penny with possible green or brown tarnish. A magnet will not cling to copper pipes.

Plastic - Rigid (PVC) or flexible (PEX) can be many different colors.

Public Water Lines vs. Private Water Lines
The City of Maitland may use different techniques recommended by the EPA to accurately account for service lines on the customer's side of the meter including visual inspection of the lines in meter boxes and reviewing historical plumbing plans and codes to determine construction materials.

How You Can Identify your Water Pipes
Many buildings have an exterior water connection with a shutoff valve. A water pipe standing up from the ground typically is connects out away from the structure to the city's water meter, a backflow preventer and the city utility's water main. The other end of this water pipe directs into the structure to supply sinks, showers, washing machines and other interior facilities. This water pipe material often indicates the type of other pipes that run throughout the structure.
Maitland Water Quality
The City of Maitland strives to always provide safe and dependable drinking water that meets all federal and state regulations. We want to keep you informed about the excellent water and services we have delivered to you over the past year. Read the 2023 Annual Drinking Water Quality Report.
About the Lead and Copper Rule
The purpose of the Lead and Copper Rule (LCR) is to protect public health by minimizing lead and copper levels in drinking water. Lead and copper enter drinking water mainly from corrosion of lead and copper containing plumbing materials. Public water systems are required to monitor and take various actions to minimize lead and copper levels at consumers' taps. Read more.